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This Concept Map, created with IHMC CmapTools, has information related to: M101CMGM, process level which includes workflow, job/performer level which includes individual performance goals, organizational level which includes relationship of org and the marketplace, levels of a performance system consisting of organizational level, process level which includes required inputs, applying intervention to a specific performance gap which is identified by observing emoloyees, Conducting an analysis to determine root causes of performance gap and finally create and implement solutions to clear the root causes of performance gaps, applying intervention to a specific performance gap which is identified by recommendations from management, levels of a performance system consisting of process level, focusing on desired performance before attempting to change behavior, job/performer level which includes past levels of performance, results-based, systematic approach follows systematic process identify organizational problem, applying intervention to a specific performance gap which is identified by analysis of performance data, results-based, systematic approach instead of needs-based approach, articulate relationship between problem & human performance in order to find gap between stated problem and performance, HPI realizes organizations are systems, process level which includes desired outputs, results-based, systematic approach fills gaps by identifying measureable business gap & applying solution based on results from a cause analysis, HPI is systematic, identify organizational problem and then articulate relationship between problem & human performance